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Updated OmniStudio-Consultant Exam Questions: Salesforce Certified OmniStudio Consultant are the most veracious Preparation Dumps - TroytecDumps

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Salesforce Certified OmniStudio Consultant Sample Questions (Q133-Q138):

NEW QUESTION # 133
A company is designing a new console for contact center agents. The cards in the console need to display the following:
* "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?

A. Using card filter and multiple FlexCards
B. Using card session variables and multiple FlexCards
C. Using card session variables and a single FlexCard with multiple flyouts
D. Using card filter and a single FlexCard with multiple flyouts

Answer: A

Explanation:
Explanation
The consultant should design the FlexCard solution using card filter and multiple FlexCards to meet these requirements. A card filter is a property that determines which records are displayed in a FlexCard based on certain criteria. The consultant can use card filter to display only the cases with a specific status, such as Open, Awaiting Closure, or Closed. A FlexCard is a tool that can display data and actions in a card format. The consultant can create multiple FlexCards for each case status, and customize the fields and actions accordingly. The consultant can also use custom style to apply different borders for each case status

NEW QUESTION # 134
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'

A. Integration Procedure
B. OmniStudio Action
C. Calculation Procedure
D. DataRaptor

Answer: D

Explanation:
Explanation
The OmniStudio tool that the consultant should recommend to generate the pre-filled PDF is DataRaptor. A DataRaptor is a tool that can read, transform, and write data from Salesforce objects or JSON objects. A DataRaptor Load can write data to a PDF template using a PDF mapping file, and generate a PDF document with the contact information pre-filled. The PDF document can be stored as an attachment or a content document in Salesforce

NEW QUESTION # 135
Which OmniScript element can be used to retrieve data from more than one source?

A. Integration Procedure Action
B. Matrix Action
C. Calculation Action
D. DataRaptor Extract Action

Answer: A

Explanation:
The OmniScript element that can be used to retrieve data from more than one source is Integration Procedure Action. An Integration Procedure Action can execute an Integration Procedure that can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the Integration Procedure Action can retrieve data from different sources, such as Salesforce objects or external systems, and store it in a JSON object for the OmniScript to display

NEW QUESTION # 136
which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers

A. To return output that is calculated differently based on the date
B. To determine the list of products to display to a customer
C. To apply the correct factor when determining a cost
D. To retrieve text data and convert it to an integer

Answer: A,C

Explanation:
Explanation
The two use cases that are best solved using Calculation Procedures & Matrices are: To apply the correct factor when determining a cost and To return output that is calculated differently based on the date. A Calculation Procedure is a tool that can perform complex calculations based on multiple input and output variables. A Calculation Matrix is a tool that can perform complex calculations based on multiple input variables and output values within groups. The consultant can use Calculation Procedures & Matrices to solve these use cases, because they involve applying rules and formulas to different data values and scenarios

NEW QUESTION # 137
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?

A. Calculation Procedure
B. Integration Procedure
C. FlexCards
D. DataRaptor Load

Answer: B

NEW QUESTION # 138
......

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